DOES YOUR CHILD KNOW HOW TO CONTACT 911 IF YOU CANNOT?!
HOW TO DIAL
- Stay calm
- Make sure your know the exact location and address of the emergency
- Pick up the receiver or turn on the phone and wait for the DIAL TONE
- Dial or press “9”, then ”1” and then “1” again.
- Wait for the ring and the 9-1-1 Dispatcher will answer
Make sure your child knows how to use all the phones in your house (land line, wireless, cell)
WHAT DO I SAY?
- Stay calm and Speak clearly
- Listen carefully to the Dispatchers questions and answer each question carefully.
- Verbally answer all questions. Remember the Dispatcher cannot see your hand or head gestures, signs or motions.
- State your emergency.
- State your address - IT IS VERY IMPORTANT TO VERIFY THE ADDRESS
- STAY ON THE LINE
- Do not hang up until the Dispatcher tells you it is OK to do so. They may need to ask additional questions regarding the emergency or an EMS dispatcher may give your instructions to help stabilize the patient before the ambulance gets to your location.
- Follow the instructions of the Dispatcher and remain calm.
- If you can, stay by the phone in case the 9-1-1 call-taker needs to call you back.
Check out this website for teaching your child how to handle emergencies: 9-1-1 For Kids
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